Guests & Rooms

1 Adult / 0 Children / 1 Room
- 1 +
Adults 17 and under
- 0 +
Rooms Max: 6 total guests/room
- 1 +

Marriott Bonvoy Number


Get to know Hotel Dena

Frequently Asked Questions

Hotel Dena FAQ

Here you’ll find answers to our most frequently asked questions. Still don’t see what you’re looking for? Contact our guest services team and they will be happy to assist.

Contact Us

Hotel Overview

What time is hotel check-in and check-out?

Check-in: 4:00 pm

Check-out: 11:00 am

What forms of payment are accepted at the hotel?

Hotel Dena accepts all major credit cards with a valid ID or passport.

How do I modify or cancel my reservation?

Visit and click "My Trips" or for Marriott Bonvoy® Members - Change or Cancel a Hotel Reservation in the Marriott Bonvoy® Mobile App.

Is there an age limit for guest checking in to Hotel Dena?

Guests must be 21 years-old (or accompanied by someone 21 years of age or older) to check-in at Hotel Dena. 

Hotel Services + Amenities

Is there parking at Hotel Dena?

Yes, there is a "Day Use" Self Parking of $15.00, and "Overnight" Self Parking is $30.00 per day. 

Is Hotel Dena a pet-friendly hotel?

Yes, Hotel Dena accepts dogs with a pet fee of $35 per night per room. Must be leashed and attended at all times.

Can I store my luggage if I arrive early?

Yes, our team will happily store your luggage should you arrive prior to check-in.

How much do you charge for high-speed Wi-Fi internet access?

We are pleased to offer complimentary Wi-Fi for our Marriott Bonvoy member. Sign up for free!

Does Hotel Dena offer a pool?

Hotel Dena offers a heated pool. It is available daily from 6:00 AM-10:00 PM.

Does the hotel have a fitness center?

Yes, Hotel Dena offers a 24/7 fitness center on the 2nd floor. We offer treadmills, elliptical machines, free weights, and strength training equipment.

Does the hotel offer in-room dining?

Yes, Hotel Dena proudly offers in-room dining from 7am - 11pm daily. For water, snacks and sundries, Take One is open 24/7. 

Can I have a package shipped to Hotel Dena in advance of my stay?

Absolutely! Due to demand and limited storage space, the following fee will be applied to your folio.

$1.00 | Manila sized envelope or box (1- 5lb)

$5.00 | Small box (5-10lb)

$10.00 | Medium box (10-20lb)

$20.00 | Large box (20-50lb)

Items should NOT be shipped more than 5 days prior to your arrival. 

Airports + Transportation

Which airports are closest to Pasadena, CA?

The closest airports to Pasadena, include: 

Bob Hope Airport (BUR) - Located in Burbank, approximately 15 miles (24 km) southeast of Pasadena.

Los Angeles International Airport (LAX) - Situated in Los Angeles, about 28 miles (45 km) southwest of Pasadena.

Is there a shuttle service available from the airport to Hotel Dena?

Hotel Dena does not provide shuttle service from LAX or BUR. We suggest using Uber, Lyft, or a taxi for transportation. Alternatively, rental car services are conveniently available at the airport.

Is Pasadena a walkable city, or is it necessary to have a car for getting around?

Pasadena boasts a relatively walkable downtown area, particularly near Hotel Dena, where you can easily access over 200 shops, restaurants, and attractions in Old Town within walking distance.

However, if you plan to explore other central areas of Pasadena or venture into different parts of Los Angeles, utilizing a taxi, car, or ride-sharing service like Uber/Lyft will be necessary for convenient transportation.

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